Search

 

 

Informative Articles

Be Careful Who You Condemn
We all know customers are not always right – in fact – often they’re completely wrong. But if we allow our customers’ “shortcomings” to be the focus of our employees’ attentions we’re destined to fail. The inclination to complain about a customer...

Creating a Vision
Creating a Vision (reprinted from Semiconductor Magazine, March 2000) by Dr. Marilyn Manning CSP, CMC To sell your product or service, you need vision. To attract investors, you need vision. To market yourself, you need vision. Is this article, I...

New product design
While there are various organizations today that provide new product designs, it is imperative to understand the difference between the good, the bad and the excellent ones. Given below are a few aspects that one should consider before choosing a...

Organizational Culture And Creative Blocks – The Similarities
Few Decision makers see the link between creativity and innovation management, as performed by MBA’s in firms, and creative endeavours such as screenwriting. In fact, there are very strong linkages. The problems that prevent individuals coming up...

The Informal Normal In A Black-Tie-Affair World
Have you noticed the trend? You ever notice how on programs like "The Bachelor" most of their dating episodes are via limousine escort? They travel to lavish destinations amid scenic splendor. The sunsets are so beautiful you can almost...

 
Understanding Corporate Culture

Culture: n 1. natural phenomenon that is created whenever a group of people come together to collaborate; 2. foundation for all decisions and actions within an organization; 3. the way things are around here.

Every time people come together with a shared purpose, culture is created. This group of people could be a family, neighborhood, project team, or company. Culture is automatically created out of the combined thoughts, energies, and attitudes of the people in the group.

I often compare culture to electricity. Culture is an energy force that becomes woven through the thinking, behavior, and identity of those within the group. Culture is powerful and invisible and its manifestations are far reaching. Culture determines a company’s dress code, work environment, work hours, rules for getting ahead and getting promoted, how the business world is viewed, what is valued, who is valued, and much more.

Culture shows up in both visible and invisible ways. Some manifestations of this energy field called "culture" are easy to observe. You can see the dress code, work environment, perks, and titles in a company. This is the surface layer of culture. These are only some of the visible manifestations of a culture.

The far more powerful aspects of culture are invisible. The cultural core is composed of the beliefs, values, standards, paradigms, worldviews, moods, internal conversations, and private conversations of the people that are part of the group. This is the foundation for all actions and decisions within a team, department, or organization.

Visible Manifestations of Culture
·Dress Code
·Work Environment
·Benefits
·Perks
·Conversations
·Work/Life Balance
·Titles & Job Descriptions
·Organizational Structure
·Relationships

Invisible Manifestations of Culture
·Values
·Private Conversations (with self or confidants)
·Invisible Rules
·Attitudes
·Beliefs
·Worldviews
·Moods and Emotions
·Unconscious Interpretations
·Standards
·Paradims
·Assumptions

Business leaders often assume that their company's vision, values, and strategic priorities are synonymous with their company's culture. Unfortunately, too often, the vision, values, and strategic priorities may only be words hanging on a plaque on the wall.

In a thriving profitable company, employees will embody the values, vision, and strategic priorities of their company. What creates this embodiment (or lack of embodiment) is the culture that permeates the employees' psyches, bodies, conversations, and actions.

The energy fields that make up a group's culture are dynamic and


The Authors Who Made My 'Day To Day'
As a correspondent for <em>Day to Day</em>, Karen Grigsby Bates often reported on books and their writers. She offers an essay musing on her time with the show, including some of her best moments with brilliant authors. Karen Grigsby Bates

Looking Forward: How Will Lives Change?
Joel Kotkin, who studies metropolitan development and urban planning, talks about how people might be arranging their lives in the coming five years. And author Jamais Cascio outlines where technology might take us.


change continuously. Culture is created and constantly reinforced on a daily basis through conversations, symbols, rituals, written materials, and body language. It is the small, mundane actions and behaviors that create a culture and can shift a culture.

Creating and sustaining a healthy, vibrant culture requires reinforcement of the culture through daily and proactive conversations and communications. The failure to discuss the values, purpose, and rules within a group often leads to a culture that is at cross purposes with the stated intention of the group. Poor communication creates a lot of confusion and often a crisis of meaninglessness.

Since a culture is created every time a group of people come together to form a team, a company will have many sub-cultures that exist within its main culture. For example, the marketing and technology teams may have different worldviews, jargon, work hours, and ways to do things. A big challenge for today's company is to create a strong, cohesive corporate culture that pulls all of the sub-cultures together and ensures that they can work as a unified team.

Most companies try to "fix" perceived problems by addressing the parts of the corporate culture that are easy to see. Some quick-fixes include holding Friday beer bashes and company picnics or adding fringe benefits and perks. None of these actions will have a powerful or lasting effect on a company's culture.

So, if the powerful part of culture is invisible, how can you affect it? Through conversation. Conversations have the power to make the invisible visible. Language is not merely descriptive, it is generative. Language and conversations have the power to generate a new, powerful future and to create a cultural energy field that will support and sustain this future.

The CEO and leadership team of a company have a powerful impact on culture through their conversations and behaviors. Business leaders can pro-actively create a thriving culture by understanding what culture is (and is not) and learning how to have fundamental business conversations.

Unfortunately, most business leaders receive little to no education on how to have powerful conversations that generate culture and actions. Culture building can be learned, but it takes an honest commitment from the leadership team of an organization.

About The Author

Find out how to successfully change your corporate culture. Debra Lea Thorsen helps companies optimize their corporate cultures. Visit www.culturebuilders.com for a free white paper - Corporate Culture Change: Aligning People and Profits.